FILIPINO DOCTORS WILL FIND THIS MEDICAL MALPRACTICE ARTICLE USEFUL.
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How to address legally risky patients
Doctors should use caution when treating patients they believe may sue. Being open and communicative with such patients can reduce liability risks and help build stronger relationships.
Document. Carefully document patient conversations, treatments and clinical evaluations.
Use secure communication. Encourage secure online communication with the patient so documentation is recorded on both sides and stories cannot be changed later.
Build trust. Focus on getting to know the patient and developing trust with him or her.
Be transparent. Be open with the patient and clearly explain all medical treatments and diagnoses.
Encourage inquires. Invite the patient to ask questions, and answer all concerns honestly.
Say you're sorry. Apologize to the patient and take responsibility for any mishaps when appropriate.
